BUYING GUIDE
What are the steps in an ERP implementation?
Quick answer
A successful ERP implementation follows five phases: Discovery (process analysis), Planning (solution design and roadmap), Build (configuration, migration, integration), Deploy (testing, training, go-live) and Support (hypercare and optimisation). This keeps projects on time and on budget.
The 5 phases explained
- Discovery — business process analysis and requirements
- Planning — solution architecture, roadmap, risk assessment
- Build — configuration, data migration, integration
- Deploy — UAT, cutover, training, controlled go-live
- Support — hypercare, managed services, optimisation
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Questions
Frequently Asked Questions
What's the most important phase?
Discovery — getting requirements and process mapping right prevents costly rework later.
How do you reduce implementation risk?
Clear scope, phased delivery, early user involvement and thorough testing before go-live.
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